Faisal Battery Enterprise (SA0424857-V)
No. 92G-2 Jalan Pantai Permai 3,
59200 Pantai Dalam, Kuala Lumpur
Email: faisalbatteryent@gmail.com

Website: klbaterikereta.com

1. General

Welcome to KL Bateri Kereta, operated by Faisal Battery Enterprise (SA0424857-V).

By accessing and using this website, you agree to be bound by these Terms & Conditions. These terms apply to all visitors, customers and users of the website.

Faisal Battery Enterprise reserves the right to update, amend or modify these Terms & Conditions from time to time without prior notice. Any changes will become effective once they are published on this website.

By continuing to use the website after any changes have been published, you acknowledge and accept the revised Terms & Conditions.

2. Products and Services

KL Bateri Kereta provides automotive battery-related products and services, including the sale and, where applicable, delivery and installation of car batteries.

Product availability, specifications, brands, prices and services may vary from time to time.

We reserve the right to:

• Change product availability without prior notice.

• Modify product specifications where necessary.

• Update product prices from time to time.

• Replace a product with an equivalent or suitable alternative where the selected product is unavailable.

Customers are encouraged to provide accurate vehicle information, including the vehicle make, model, year and existing battery specifications, when making an enquiry or placing an order.

3. Product Information

We make reasonable efforts to ensure that product information displayed on this website is accurate and up to date.

However, product images, colours, specifications and other visual representations may vary slightly from the actual product due to differences in display devices, photography, manufacturer packaging or product updates.

The actual battery supplied may differ in appearance from the image displayed on the website while still meeting the applicable product specifications.

4. Pricing

All prices displayed on the website are subject to change without prior notice.

Prices may vary depending on the vehicle model, battery specification, brand, availability, installation requirements and other applicable service requirements.

The final price will be confirmed before the purchase or service is completed.

Faisal Battery Enterprise reserves the right to correct any pricing errors, typographical errors or inaccurate information displayed on the website.

5. Orders and Payment

An order or service request is considered confirmed only after the relevant details and payment requirements, where applicable, have been confirmed by Faisal Battery Enterprise.

Customers are responsible for ensuring that all information provided during an order or enquiry is accurate.

We accept payment through the payment methods made available by us from time to time.

Where payment is required in advance, the order or service arrangement may only proceed after successful payment confirmation.

6. Delivery and Installation

Where delivery and/or installation services are available, the applicable delivery or installation arrangements will be communicated to the customer.

Customers are responsible for providing accurate contact details, vehicle information and location details where required.

Delivery and installation times may vary depending on location, traffic conditions, weather, technician availability, product availability and other circumstances beyond our reasonable control.

For installation services, customers should ensure that the vehicle is accessible and located at a safe and suitable location for the installation to be carried out.

Additional charges may apply for certain locations, special installation requirements or services outside the standard service area.

7. Battery Warranty

Battery warranty, where applicable, is subject to the warranty terms and conditions provided by the respective battery manufacturer or supplier.

Warranty coverage may differ depending on the battery brand, model and type.

Customers should retain their proof of purchase, invoice or other relevant documentation for warranty purposes.

Warranty claims may be subject to inspection and verification. A battery or product will not necessarily be considered defective solely based on failure to start a vehicle, as battery performance may be affected by other vehicle-related issues.

These may include, but are not limited to:

• Alternator or charging system problems.

• Electrical or wiring issues.

• Parasitic electrical drain.

• Vehicle modifications or accessories.

• Incorrect battery installation.

• Prolonged vehicle inactivity.

• Other mechanical or electrical faults.

Warranty approval is subject to the applicable manufacturer’s warranty terms and assessment.

8. Cancellation and Refund Policy

Customers who wish to cancel an order or service request should contact us as soon as possible through faisalbatteryent@gmail.com.

Cancellation requests may not be accepted once the product has been dispatched, installed or the service has been completed.

Refunds, where applicable, will be assessed on a case-by-case basis and subject to the condition of the product, order status and applicable warranty or refund terms.

Products that have been installed, used, modified or damaged may not be eligible for a refund unless the issue is covered under the applicable warranty or consumer protection requirements.

We reserve the right to reject refund or cancellation requests that do not meet the applicable requirements.

9. Returns and Exchanges

Any request for return or exchange must be made by contacting us with the relevant order or purchase details.

Where a product is supplied incorrectly or is found to have a manufacturing defect, customers should contact us as soon as reasonably possible so that the matter can be assessed.

Returned products may be subject to inspection before a return, replacement or refund is approved.

Products damaged due to improper installation, misuse, modification, accident or other circumstances outside the applicable warranty conditions may not be eligible for return or exchange.

10. Website Use

Users agree to use this website only for lawful purposes.

Users must not:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorised access to the website or its systems.

• Interfere with the operation or security of the website.

• Copy, reproduce or distribute website content without permission.

• Submit false, misleading or fraudulent information.

• Upload or transmit harmful software or malicious content.

Faisal Battery Enterprise reserves the right to restrict or terminate access to the website where misuse or violation of these Terms & Conditions is identified.

11. Intellectual Property

Unless otherwise stated, all content appearing on this website, including text, photographs, graphics, logos, icons, designs and other materials, belongs to or is used with permission by Faisal Battery Enterprise.

No content from this website may be reproduced, copied, modified, distributed or commercially used without prior written permission.

12. Third-Party Links

This website may contain links to third-party websites or services.

These links are provided for convenience and informational purposes. Faisal Battery Enterprise does not control and is not responsible for the content, availability, privacy practices or policies of third-party websites.

Users access third-party websites at their own discretion and risk.

13. Accuracy of Information

We make reasonable efforts to ensure that the information published on this website is accurate.

However, there may occasionally be typographical errors, outdated information, product availability changes or inaccuracies relating to product descriptions, specifications, prices or services.

Faisal Battery Enterprise reserves the right to correct, update or amend any information on the website without prior notice.

14. Limitation of Liability

Faisal Battery Enterprise will take reasonable steps to provide accurate information and services to customers.

However, we shall not be responsible for losses, damages, delays or interruptions arising from circumstances beyond our reasonable control.

For vehicle-related services, customers acknowledge that battery performance may also be affected by the condition of the vehicle’s electrical and charging systems.

Customers are responsible for ensuring that information supplied to us regarding their vehicle is accurate.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable Malaysian law.

15. Privacy

Any personal information submitted through this website, including name, telephone number, email address, vehicle information and other details, may be collected and used for purposes such as responding to enquiries, processing orders, arranging delivery or installation, providing customer service and communicating with customers regarding our products and services.

We will take reasonable steps to protect customer information and handle personal data in accordance with applicable laws and regulations.

For further information regarding the collection and use of personal data, customers may contact us directly.

16. Changes to These Terms

Faisal Battery Enterprise reserves the right to amend these Terms & Conditions at any time.

The latest version published on this website will apply to the use of the website and our products and services.

Customers are encouraged to review this page periodically for any updates.

17. Contact Us

If you have any questions regarding these Terms & Conditions, our products or services, please contact us:

Faisal Battery Enterprise (SA0424857-V)
No. 92G-2 Jalan Pantai Permai 3,
59200 Pantai Dalam, Kuala Lumpur

Email: faisalbatteryent@gmail.com

Website: klbaterikereta.com

Last updated: 12 August 2026